Contact Us

Contact Kilgore Service

Request service, ask about a maintenance program, or reach a branch directly. Emergency dispatch runs 24 hours a day, 365 days a year across all four Texas markets.

Request service

Tell us the facility, the system, and the urgency. A service coordinator from the nearest branch will follow up. For a system that is down right now, call instead — it is faster.

System down right now?

281-664-7309

Emergency mechanical, electrical, and plumbing dispatch, 24 hours a day, 365 days a year, across all four Texas markets.

What happens next

Your request routes to the branch nearest the facility
A coordinator confirms scope, access, and shutdown windows
A technician is scheduled, or dispatched immediately for emergencies

Four Texas locations

Every market has its own dispatch.

Call a branch directly, or use the form above and your request routes to the nearest one.

Houston

10050 Houston Oaks Dr, Suite B
Houston, TX 77064

281-664-7309

Austin

200-B Parker Dr, Suite 580 B
Austin, TX 78728

512-617-0014

Dallas–Fort Worth

610 Magic Mile St, Suite A
Arlington, TX 76011

281-664-7351

San Antonio

Serving the San Antonio metro

713-333-0586
Answer to common questions

Frequently Asked Questions

Common questions about coverage, trades, licensing, and emergency response.

Does Kilgore Service work on residential properties?

No. Kilgore Service works exclusively on commercial and industrial facilities, including office buildings, healthcare environments, warehouses, manufacturing plants, retail properties, and institutional buildings. We do not service single-family homes.

What areas of Texas does Kilgore Service cover?

Kilgore Service operates from four locations: Houston, Austin, Arlington serving Dallas–Fort Worth, and San Antonio. We also serve surrounding areas within each metro depending on facility type and service scope.

Do you offer 24/7 emergency service?

Yes. Emergency HVAC, electrical, and plumbing response is available 24 hours a day, 365 days a year across all four Texas markets. Call 281-664-7309 for emergency dispatch.

What types of equipment do you service?

Rooftop units, air handlers, chillers, boilers, cooling towers, VRF systems, split and packaged systems, make-up air units, and building automation controls. Electrical: facility power distribution, panels, lighting, and controls. Plumbing: domestic water systems, backflow preventers, lift stations, booster pumps, and high-pressure water jetting.

Do you offer planned maintenance contracts?

Yes. We offer planned maintenance programs that include monthly and quarterly scheduled tasking, functional testing with written reporting, asset assessment, and lifecycle analysis for budget planning.

Can government agencies and school districts contract Kilgore Service?

Yes. Kilgore Service partners with TIPS, The Interlocal Purchasing System, which allows public agencies, school districts, municipalities, and nonprofits to procure services through an existing competitively bid cooperative contract.

What industries does Kilgore Service work in?

Healthcare, manufacturing and industrial, warehousing and distribution, entertainment and hospitality, retail and mixed-use, municipal and institutional facilities, and commercial office properties.